Privacy Policy

# Privacy Policy

Jenn the Life Coach‍ ‍

Business Administration: Royal DNA

Effective Date: November 12, 2026

# 1. Introduction

Your privacy matters to me.

Jenn the Life Coach is a life coaching and personal development brand operated through Royal DNA, the business name used for invoicing and business administration.

I believe trust, respect, confidentiality, and integrity are essential to a meaningful coaching relationship.

This Privacy Policy explains what personal information I collect, how I use it, how it is protected, when limited disclosures may occur, and the choices you have regarding your information.

# 2. Information I Collect

Information you voluntarily provide

- Join the List: First name, last name, and email address.

- Discovery call booking: First name, last name, email address, and any information you choose to share, including answers to questions such as "What made you reach out today?"

- Emails and messages: Information you provide when contacting me.

- Coaching clients: Information shared during coaching, coaching agreements, scheduling details, written reflections, and other information reasonably necessary to provide coaching services.

- Payments: Information necessary to manage purchases, invoices, and payment records. Payment card details are processed by the applicable payment provider. I do not intentionally collect or store full payment card numbers.

Please avoid submitting sensitive medical, financial, or other highly personal information through general website forms unless it is necessary for your inquiry.

# 3. Information Collected Automatically and Cookies

My website is hosted by Squarespace, which uses cookies and similar technologies to operate the website and, depending on my settings, understand how visitors interact with it.

Necessary cookies support basic website functions. Optional analytics and performance cookies may help me understand website traffic, pages visited, and how visitors find and use my website.

Some third-party services connected to my website may also collect information through cookies or similar technologies.

Where available, you can manage your cookie preferences using the website's cookie controls. You can also manage cookies through your browser settings.

For more information, visit [Squarespace's Cookie Policy](https://www.squarespace.com/cookie-policy).

# 4. How I Use Your Information

I use the information collected to:

- Send emails, personal stories, coaching tips, resources, and updates you have requested, including information about founding coaching opportunities.

- Schedule and conduct discovery calls and coaching sessions.

- Respond to questions and inquiries.

- Provide coaching services and maintain appropriate client records.

- Process payments, issue invoices, and manage business transactions.

- Improve the website, services, and visitor experience.

- Comply with applicable legal, tax, and regulatory obligations.

I do not automatically add individuals to my marketing email list simply because they book a discovery call or contact me.

# 5. How I Share Your Information

I do not sell your personal information.

I do not share client information with other clients, the public, or third parties for their independent marketing purposes.

Limited information may be shared with service providers who assist with operating my business, including:

- Squarespace: Website hosting, website forms, and enabled website services.

- Google Workspace: Business email, scheduling, Google Meet, and document storage.

- Payment service providers: Processing payments and supporting financial transactions.

These providers process information according to their applicable agreements, privacy practices, and legal obligations.

I may also disclose information when required by applicable law, in response to valid legal processes, or when reasonably necessary to address a serious safety concern, as permitted by law.

## 6. Coaching Conversations, Confidentiality, and Client Privacy

Trust, confidentiality, respect, and professional ethics are fundamental to Jenn the Life Coach.

All personal information shared during coaching sessions, discovery calls, written communications, and coaching-related interactions will be treated as confidential, subject to applicable legal requirements and the limited exceptions described below.

# Protection of Client Identity and Personal Information

Jenn the Life Coach will not disclose, publish, repeat, or share a client's personal information, experiences, or coaching conversations with other clients, the public, or third parties without the client's prior, informed authorization, except for the limited disclosures described in this Privacy Policy.

This protection includes:

- Client names and identifying information.

- Photographs, videos, voices, and personal likenesses.

- Personal experiences, relationships, challenges, and circumstances.

- Information shared during discovery calls or coaching sessions.

- Written communications and personal reflections.

- Coaching progress, goals, and outcomes.

I will not use a client's name, photograph, likeness, testimonial, or personal story for marketing, social media, website content, presentations, or promotional purposes without obtaining their separate, explicit written permission.

Removing a client's name does not automatically make their story anonymous. I will not share recognizable client experiences or identifying details without appropriate authorization.

# No Recording of Coaching Sessions

I do not record coaching sessions.

I do not make audio or video recordings of coaching conversations.

Any written coaching notes maintained for legitimate coaching or business purposes will be treated as confidential and protected using reasonable safeguards.

# Limited Exceptions to Confidentiality

Confidentiality may be limited when disclosure is required by applicable law, a valid court order, or another legally binding process, or when disclosure is otherwise legally permitted to address a serious safety concern.

Limited information may also be processed by service providers necessary to operate the business, subject to appropriate privacy and confidentiality protections.

Life coaching is not psychotherapy or licensed mental health treatment, and coaching communications may not receive the same legal confidentiality protections as communications with licensed healthcare professionals.

My commitment: Your story belongs to you. Choosing to work with Jenn the Life Coach does not give me permission to share your identity, experiences, or personal journey with others.

# 7. Your Privacy Choices

You have choices about how your personal information is used.

# Email Subscriptions

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those messages or contacting me directly.

# Access, Correction, and Deletion

You may request access to, correction of, or deletion of personal information I maintain about you by emailing hello@jennthelifecoach.com.

I may need to verify your identity before processing certain requests. Some information may need to be retained to satisfy legal obligations or other legitimate purposes permitted by law.

# Cookie Preferences

You can manage cookies through your browser settings and, where available, the website's cookie preference controls.

Depending on where you live and which laws apply, you may have additional rights concerning your personal information.

# 8. How Long I Keep Your Information

I retain personal information only for as long as reasonably necessary to provide my services, fulfill the purposes described in this Privacy Policy, maintain appropriate business records, and comply with applicable legal requirements.

The length of time depends on the type of information and the reason it was collected.

# Email Subscribers

I retain contact information while an individual remains subscribed to my email list.

When someone unsubscribes, marketing communications stop, although limited information may be retained to honor the unsubscribe request.

# Discovery Call Inquiries

Information submitted through discovery call booking forms is retained for as long as reasonably necessary to respond to inquiries, manage appointments, and maintain appropriate business records.

# Coaching Clients

Coaching agreements, relevant communications, written notes, and client records are retained for as long as necessary to provide services, satisfy applicable legal obligations, and address legitimate business or legal matters.

# Payment and Financial Records

Invoices, payment confirmations, and related financial records are retained as necessary for tax, accounting, and applicable legal requirements.

# Website Analytics

Information collected through Squarespace and other enabled website services is retained according to the applicable platform settings and retention practices.

# Secure Disposal

When personal information is no longer reasonably necessary, I take appropriate steps to delete it or securely dispose of it, subject to applicable legal requirements.

# 9. Keeping Your Information Safe

I take reasonable administrative and technical precautions to protect personal information from unauthorized access, disclosure, misuse, or loss.

I use established service providers and take reasonable steps to maintain the security of information used in my business.

Access to client information is limited to legitimate coaching, business administration, and legal purposes.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

# 10. Age Requirement

Jenn the Life Coach provides coaching services to adults aged 18 and older.

I do not knowingly collect personal information from individuals under 18.

If I become aware that I have collected such information, I will take appropriate steps to delete it, subject to applicable legal requirements.

# 11. Links to Other Websites

My website may contain links to third-party websites, including social media platforms and other resources.

These websites operate under their own privacy policies and practices.

I encourage visitors to review those policies before sharing personal information.

# 12. Changes to This Privacy Policy

I may update this Privacy Policy as my business, website features, or legal obligations change.

When updates are made, the revised policy will be posted on this website with an updated effective date.

# 13. Contact Me

If you have questions about this Privacy Policy, how your information is handled, or your privacy choices, please contact:

Jenn the Life Coach‍ ‍

Business Administration: Royal DNA

Website: jennthelifecoach.com‍ ‍

Email: hello@jennthelifecoach.com

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Last Updated: November 12, 2026